What is the RWR+ Card Application Assistant?

Our Application Assistant guides you step-by-step through the entire process of obtaining your Red-White-Red Card plus. We help you organize documents, check eligibility, prepare your application, and fill out the final application forms in a straightforward way.

How does the Application Assistant work?

The Assistant breaks down the complex application process into simple steps. You'll upload documents through our secure platform, receive guidance on what's missing, and get access to the support you need regarding translations, document preparation, and filling your application form. The basic functions are all free, while you get 1:1 personal support and many features included in the Pro version.

Is my information secure?

Yes. We use high-level security protocols to protect all your documents and personal information. Your data is only accessible to you and our authorized team members who help with your application.

Was this tool developed with official input?

Yes, our Application Assistant was developed in coordination with official Austrians authorities. This means we can provide accurate information aligned with current requirements. For individual cases or new situations, we can check directly with authorities for clarification.

What can I do with the free version?

The free version allows you to:Take an eligibility quiz to check if you qualifySee a basic document checklistAccess general information about the RWR+ CardStore unlimited documents

What additional features do I get when I buy the product?

Pro users receive:1:1 support via chat & video callExpert document review before submissionGet credit report – for freeIncome threshold check – for you, partner & familyDiscounted rates on additional servicesHuman support in your languageHelp with filling out the final application formsComplete check of all documentation before submittingIf you buy the pro version, we will go with you all the way to your application and beyond – until you have your RWR+ Card.

How much does the subscription cost?

Please see the products page for current pricing.

What one-time services can I purchase?

We offer several additional services for both free users and subscribers. You can find more details on our Services page. Here is a short overview:Document Services:Translation of documents to German (priced per page)Application review by expertsAdministrative Support:Address registration assistanceSupport with Police Clearance Certificate (AT) requestsHelp obtaining Credit Clearance Reports (KSV 1870)Personal Assistance:Buddy service for in-person appointmentsOne-on-one consultation calls about your RWR+ CardExpert advice on employment & self-employment optionsProfessional Services:Relocation agent bookingLegal consultation with specialized immigration lawyers

How do I book additional services?

Simply log into your account, navigate to the "Services" page in the menu, and select the service you need. Subscribers receive discounted rates on all additional services.

What is the “Buddy Service?”

Our Buddy Service provides a German-speaking companion who will accompany you to your official appointments. They can help with translation, explain procedures, and provide moral support during your visit to government offices.

Can I get help with just one specific part of my application?

Yes! All our services can be purchased individually based on your specific needs. If you only need help with translations or getting a specific document, you can book just that service.

Can I apply together with my spouse and children?

Yes, we can help with family applications. The RWR+ Card process allows for family members to apply at the same time. Please contact us directly through the support chat to set up applications for your spouse and/or children.

What additional documents are needed for family applications?

For family applications, you'll need:Marriage certificate (for spouses)Birth certificates (for children)Proof of sufficient income for the whole familyAdditional proof of accommodation showing adequate space for all family membersOur team can provide personalized guidance on family applications when you contact us.

How can I get my Police Clearance Certificate or KSV Credit Report?

We offer support for both documents. Select the relevant service under the "Services" page, and our team will guide you through the process or handle the request on your behalf where possible.

How do I book a personal consultation call?

Go to the "Services" page and select "Book a personal call" with your preferred topic_id. After booking the call, you can book the time through the support chat. Subscribers get priority booking options and discounted rates.

What is the “Buddy Service?”

Our Buddy Service provides a German-speaking companion who will accompany you to your official appointments. They can help with translation, explain procedures, and provide moral and practical support during your visit to government offices.

Can I get help with just one specific part of my application?

Yes! All our services can be purchased individually based on your specific needs. If you only need help with translations or getting a specific document, you can book just that service.

What's the difference between a buddy and a relocation agent?

A buddy helps with specific appointments and basic translation, while a relocation agent provides comprehensive support with multiple aspects of settling in Austria, including housing, schools, banking, and more. Relocation agents typically offer longer-term support packages.

Who can apply for the RWR+ Card as a Ukrainian?

You need:A valid Ukrainian displaced person card (blue card)At least 12 months of fully insured employment in Austria within the last 24 monthsGerman language skills at A1 level or betterSufficient income to support yourself (and family if applicable)And a number of documents outlined within our product

How do I know if my income is sufficient?

Our calculator tool will help you determine this. Our team at mypaperwork.ai can also support you in more complex cases. Generally, in 2025 you need:Single person: €1,273.99/month netCouples: €2,009.85/month net (combined)Additional €196.57/month per child

What if I've been self-employed?

Self-employment counts if you've been properly insured with SVS. Upload your business documentation and our team will guide you on what else is needed.

What if I have a question not answered here?

Free users can email our general support. Subscribers can message our team directly through the in-app chat for faster, personalized assistance.

How quickly will I receive responses to my questions?

Subscribers receive priority support with responses typically within a few minutes during business hours (10:00-17:00) and within 12-24 hours outside business hours. Free users usually receive responses within 2-3 business days.

Can I speak with someone about my specific situation?

Yes, you can book a personal consultation call through the “Services” page. Select “Book a personal call about your RWR+ Card” or choose a specialized topic_id like employment advice.

Can I delete my account?

Before you delete your account, you must cancel your subscription. To request account deletion, please contact the support via look@mypaperwork.ai, or via the support.

Settling into life in Vienna already comes with plenty of adventures — your residence permit renewal shouldn’t add any stress!

As of October 2025, expats and newcomers can now book renewal appointments at any MA 35 branch office, no matter which district you live in. This update means more choice, less hassle, and a smoother process for everyone.

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How to Book Your MA 35 Appointment: All the Essentials

If you’re renewing your Austrian residence permit, or one of these other categories, MA35 in Vienna has you covered:

Student
Family Member
RWR Card, RWR+ Card
Submitting a first-time application
Applying as a displaced person from Ukraine

Just remember to have your application and all of your paperwork ready, including a fresh passport photo (with date) ready.

PS: If you're a mypaperwork user, we will even be there to remind you about your upcoming renewal deadlines, and we are happy to be there with you during your appointment, with our "Book a Buddy" service.

Your case is unique:

Learn more about how we can help you toward application success!

Free consultation call with mypaperwork!

Appointment Type Quick Links

Appointment Type	Booking Link
Renewal (any branch office)	See locations and booking table below
Red-White-Red Card Plus (Ukrainians)	Book here
Initial application (third-country nationals)	Book here
EEA documentation & Article 50/Brexit	Book here

MA 35 Branches and Booking Table

Section/Referate	Address	Book Appointment
MA 35 Referat 4.1	1st district, Zelinkagasse 9	Book here
MA 35 Referat 4.2	2nd district, Meiereistraße 7, Sektor E	Book here
MA 35 Referat 4.3	20th district, Winarskystraße 12, Ground Floor	Book here
MA 35 Referat 4.4	13th district, Hietzinger Kai 1 (Staircase 1), First Floor	Book here
MA 35 Referat 4.5	13th district, Hietzinger Kai 1 (Staircase 1), First Floor	Book here
MA 35 Referat 4.6	16th district, Richard-Wagner-Platz 19, First Floor	Book here

Find full contact details and info at the official MA 35 site.

Maximize Your Success: Tools and Support from mypaperwork.ai

Feeling uncertain about your eligibility for a Red-White-Red Card? Use our easy RWR card calculator to check qualifications.

Our platform helps you organize, digitize, and securely store essential documents. We send helpful reminders, offer multilingual support (English, Ukrainian, German), and provide personal guidance for each step.

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Ready to Make Paperwork Effortless?

Sign up for a free mypaperwork.ai account or book your free 15 min consultation call with our team — we’re here to support you every step of the way!

mypaperwork.ai is an Austrian startup focused on making migration and bureaucracy understandable, transparent, and easy.

Booking Your Next MA 35 Appointment Just Got Easier