Book a Buddy for your MA 35 appointment
Don't face Vienna's immigration authority alone. Get a buddy to guide you through the building, help with German communication, and keep you organized. Now €150 per appointment.
Practical support. Included in our premium packages.
Some moments are too important to face alone.
MA 35 is where your paperwork becomes real. For most, it is unlike anything they have experienced: German-only signage, a complex ticketing system, and multiple waiting areas. We built Book a Buddy because we heard too many stories of people waiting hours in the wrong area or missing their turn due to language barriers. It is an unfamiliar system, in a second language, under pressure. We are here to change that — for MA 35, and other appointments in Austria where showing up alone feels like a risk.
Why so many people find MA 35 stressful
The navigation
The building has multiple floors and separate areas. Without knowing where to go, it is easy to end up in the wrong queue.
The ticketing system
Which ticket you need depends on your case. If you take the wrong one, you could wait hours before anyone flags the error.
The language
Signage and staff communication are in German. Bureaucratic vocabulary is difficult to navigate under pressure.
The stakes
This appointment affects your right to stay in Austria. That emotional weight makes everything feel harder.
Knowing this in advance helps. Having someone with you helps even more.
What your buddy does, and what to expect
A buddy is your on-the-ground support person. They meet you at the entrance, guide you to the right area, help with basic translation, and keep your documents organized. They stay until your appointment is finished and help you understand the next steps. Note: a buddy is not a legal adviser or official representative. This is practical, human support. For Premium members, your buddy arrives already briefed on your case with your application printed and organized.
Is Book a Buddy right for you?
- You are navigating an MA 35 appointment for the first time
- German is not your first language
- You have had a stressful experience at MA 35 before
- You want someone physically present to help you stay calm
- Your residency status depends on this appointment
- You simply do not want to walk in alone
You don't need to be overwhelmed to benefit. Even prepared applicants tell us having a buddy changed the entire experience.
Book a Buddy is included in our some of our packaged services
Tell us about your case. We can support your full application, not just the in-person appointments.
Three steps to having support
Tell us about your appointment
Fill in the booking form with your date, location, and context so we can match you perfectly.
Tell us about your appointment
Fill in the booking form with your date, location, and context so we can match you perfectly.
- ✓ Share your appointment details
We confirm your buddy
We will be in touch shortly to confirm your buddy and ensure they are fully briefed on your situation.
We confirm your buddy
We will be in touch shortly to confirm your buddy and ensure they are fully briefed on your situation.
- ✓ Get a confirmed support person
Meet at the entrance
Your buddy meets you at the correct entrance on the day. From there, you are not navigating alone.
Meet at the entrance
Your buddy meets you at the correct entrance on the day. From there, you are not navigating alone.
- ✓ In-person guidance
Book a Buddy for your next appointment in Vienna
Included in our Premium visa support packages.
Book a Buddy
Your in-person support for appointments in Austria.
Meet you at the correct office entrance
Navigate ticketing and waiting systems
Support communication and translation
Keep your documents organized
Stay until your appointment is finished
Help you understand what happens next
You'll walk away with
Confidence that your most important appointment will go as smoothly as possible.
BOOK A BUDDY
Secure your support today.
per appointment
Book a Buddy Learn more about the whyIncluded in our Premium support packages.
Expert guidance when you need it most.
Don't take our word for it. See what our community had to say.
Verified customer
“I had heard many times that MA35 is like a branch of hell. But with MyPaperwork, I honestly didn't feel that at all. They helped me collect and translate all the documents, organize everything properly, and even accompanied me to the MA35 office. I'm very grateful for their support and truly satisfied with the experience.”
Hanna Ivanova , AT
Verified customer
“Absolutely superb experience, no hassle with prolonged responses and waiting times! Would recommend, and would myself come again if needed. Thank you!”
Danylo Yakymov , AT
Verified customer
“At the end of November 2025, with the help of mypaperwork, I submitted documents for an RWR+ card in Vienna. And today, January 16, 2026, I already received my RWR+ card for 3 years. I want to sincerely thank Benjamin and his team. With their help, preparing the documents and visiting the magistrate was incredibly easy and stress-free. Their accompaniment to the magistrate was very important, especially when visiting such an important institution for the first time. I am very satisfied with their work and how everything is thoughtfully organized. Many sincere thanks!!!”
Iryna , AT
Verified customer
“I am glad that I turned to this company. They were always available and helped with all stages of preparation and paperwork. They even accompanied me to government agencies, which is a plus, especially for those who are not yet fluent in the language. I am satisfied with the professionalism of the team and the quick results! I recommend them!”
Iryna Bandik , AT
Verified customer
“I had a very positive experience and felt well informed and guided in the right direction by using services of mypaperwork.ai! As an add-on you receive also a lot of good vibes together with professional features from the Team!”
Yana Foer , AT